TQL

About the role:

As a Security Officer for TQL, you will play a crucial role in maintaining the security and safety of the premises by monitoring access, screening visitors and providing exceptional customer service to all individuals working in or entering the facility. This role will possess strong communication skills, attention to detail and the ability to handle security incidents effectively and professionally.

What’s in it for you:

• $16.50–$19.00/hour base pay depending on experience + $2.50 shift differential
• Hands‑on exposure to corporate marketing operations and campaign execution
• Opportunity to grow foundational marketing skills alongside experienced professionals
• Comprehensive benefits package
  • Health, dental and vision coverage
  • 401(k) with company match
  • Perks including employee discounts, financial wellness planning, tuition reimbursement and more
• Certified Great Place to Work with 900+ lifetime workplace award wins

What you’ll be doing:

• Greet and welcome visitors in a friendly and professional manner
• Monitor and control access to the premises by verifying identification and issuing visitor, contractor and employee badges
• Answer incoming calls and inquiries, provide information and assistance to callers, visitors and employees
• Monitor security cameras and alarm systems to detect, communicate and respond promptly to security threats
• Collaborate with other security personnel and TQL employees to address security concerns and maintain a cohesive security operation
• Respond to emergencies, such as medical incidents, disturbances or security breaches
• Take appropriate actions to mitigate risks and ensure the safety of individuals and property
• Provide exceptional customer service to employees and visitors, including addressing their needs/concerns promptly and courteously
• Report any safety hazards, maintenance issues or security vulnerabilities to the appropriate authorities or building management

What you need:

• Ability to work, Wednesday, Thursday, Friday, Saturday and Sunday from 11pm-7am EST
• High school diploma or equivalent required
• Course work, certifications, or other training in criminal justice, security management or related field preferred
• Experience in security, military, law enforcement or customer service-related field within corporate environment preferred
• Strong communication and interpersonal skills, with the ability to interact effectively with individuals from diverse backgrounds
• Attention to detail and ability to follow procedures accurately
• Ability to communicate intelligent, articulate, and effective security and preparedness related concepts
• Ability to work cooperatively with others and demonstrate professional, ethical, respectful and courteous behavior to meet customer expectations in working through all interactions and difficult situations
• Ability to remain calm and manage conflicts
• Ability to reach compromises and consensus to influence and negotiate a positive outcome
• Ability to remain approachable to allow others to opening share their thoughts and ideas
• Basic computer skills and proficiency in using office equipment

Where you’ll be: 4289 Ivy Pointe Boulevard, Cincinnati, Ohio 45245

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.