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General information

Country
USA
State
Ohio
City
Cincinnati

Descriptions & requirements

About the role:

As a Process Improvement Business Analyst for TQL, you will play a vital role in enhancing organizational efficiency and effectiveness through the analysis, design and implementation of streamlined business processes. You will collaborate with various stakeholders to identify areas for improvement, develop innovative solutions and drive continuous enhancements to achieve operational excellence.


What’s in it for you:

  • $62,400-$72,800 base salary and benefits package
  • Advancement opportunities with aggressive and structured career paths
  • A culture of continuous education and technical training with reimbursements available
  • Comprehensive benefits package
    • Health, dental and vision coverage
    • 401(k) with company match
    • Perks including employee discounts, financial wellness planning, tuition reimbursement and more
  • Certified Great Place to Work and voted a 2019-2026 Computerworld Best Places to Work in IT


What you’ll be doing:

  • Conduct comprehensive analysis of existing business processes to identify inefficiencies, bottlenecks and areas for improvement
  • Document current-state processes, workflows and systems to create a clear understanding of the as-is environment
  • Collaborate with stakeholders to elicit and document business requirements for process improvement initiatives
  • Analyze requirements to identify dependencies, constraints and potential impacts on existing processes and systems
  • Recommend and justify the adoption of specific solutions based on cost-benefit analysis and alignment with organizational goals
  • Develop change management strategies and plans to support the successful adoption of process improvements


What you need:

  • Bachelor’s degree in Business Administration, Management Information Systems or related field
  • 3-5 years in business analysis, process improvement or related role
  • Proficiency in process modeling tools (e.g., Micor, Visio, Lucidchart) and business analysis methodologies (e.g., Six Sigma, Lean)
  • Strong analytical and problem-solving skills, with the ability to translate complex business requirements into practical solutions
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders
  • Project management experience and certification (e.g., PMP, Agile) is a plus


Where you'll be: 4289 Ivy Pointe Boulevard, Cincinnati, Ohio 45245


Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

About Us

Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. 

As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. 

What’s your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

If you are unable to apply online due to a disability, contact recruiting at recruiting@tql.com