TQL

About the role: 

The Travel & Relocation Coordinator is an early‑career role that supports TQL’s Corporate Travel and Relocation team while building the skills needed to grow into a Corporate Travel Specialist position. This role focuses on travel coordination, relocation support, expense processing and customer service while working closely with experienced Travel and Relocation Specialists across the business.

We’re looking for someone with a strong service mindset, relentless attention to detail, and the drive to grow with TQL. This is a high‑visibility role for a problem‑solver who thrives in a fast‑paced environment and wants to build a long‑term career in corporate travel.

What’s in it for you:

• $19.00 – $22.00/hour base pay depending on experience
• Hands‑on exposure to corporate travel booking, servicing processes and travel management platforms
• Advancement opportunities with structured career paths
• Comprehensive benefits package
  • Health, dental and vision coverage
  • 401(k) with company match
  • Perks including employee discounts, financial wellness planning, tuition reimbursement and more
• Certified Great Place to Work with 900+ lifetime workplace award wins

What you’ll be doing:

• Traveler customer service
  • Go above and beyond in advocating for every traveler’s question, concern and request 
  • Assist travelers with itineraries, policy guidance and general travel support 
  • Maintain and manage traveler profiles in TQL’s systems 
  • Provide flexible solutions when weather, delays or last‑minute changes alter travel plans
• Corporate Travel Operations support
  • Assist Corporate Travel Specialists with travel requests, quotes and supplier coordination
  • Reconcile purchases and assist with expense report processing
  • Maintain expertise of TQL’s travel policies and help ensure compliance 
• Relocation Coordination
  • Work side-by-side with TQL’s Relocation Specialist to support employee and new hire relocations, including:
  • Processing relocation receipts and payments
  • Coordinating internal office moves and house-hunting travel
  • Maintaining accurate records related to relocation activity 
    

What you need:

• Required qualifications
  • 1-2 years of administrative, travel coordination, HR or customer service experience
  • Strong communication, phone etiquette and listening skills
  • Extreme attention to detail and top-tier organization skills
  • Ability to manage multiple tasks and tight timelines
  • A positive attitude and commitment to elite customer service
• Preferred (but not required)
  • Experience with Concur, Chrome River or GDS/travel booking tools
  • Exposure to corporate travel, relocation, real estate or logistics
  • Associate’s degree or relevant coursework

Where you'll be: 4289 Ivy Pointe Boulevard, Cincinnati, Ohio 45245

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.